Shipping & Insurance
Ultra Online delivers to Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, Hungary, Ireland, Jersey, Latvia, Lithuania, New Zealand, Portugal, Romania, Slovakia, Slovenia, Sweden and United Kingdom.
The price that shows in our checkout page is the final price and you do not need to pay extra shipping fee or additional charges on orders above €50.
All orders will take approximately 1 to 3 business days to process. After your parcel has been shipped from our warehouse, it will take another 5 - 7 business days for delivery.
* For any delays caused by couriers, information errors, changes to orders or bad weather, we’re not liable or held responsible after dispatch.
Please contact our customer service if you have any questions regarding a delay.
Economic Express Shipping
We offer free shipping on orders over €50.
To qualify for free shipping, your order Grand Total before any discount needs to be at least €50. (You can’t combine multiple orders to reach that number.)
For orders below €50, a fixed shipping surcharge of €15 would be applied.
Equal or Above €50
Insured Economic Express Shipping
In order to provide you a stress-free shopping experience, we offer a value-added shipping service to cover the loss of order during transit.
By adding 3% of the order amount, you can enjoy immediate replacement or full amount refund (excluding the insurance fee) when the order is confirmed to be lost by courier during transit.
* Insured shipping only covers the first shipment process. In the case of reshipment, the insurance cannot be applied to the reship order.
We do not deliver to PO Boxes, BFPO Box, Guest House and Hotel addresses.
Shipment time frames are in business days only (exclude weekends and/or holidays).
Additional Shipping Fee
For shipment to regions that are less accessible or regarded as remote areas by our courier partners, an additional postage cost of €24.99 will be added automatically during checkout.
Please click here to check whether your delivery address is in a remote location.